Muduwatches.com – terms and conditions of sale.

How to buy:

Click on the ebay link within the ‘Store’.

As soon as your payment is cleared we will despatch your watch (normally within 1 – 2 days). Depending on the time of year watches will either be despatched from the UK or Cyprus. Royal Mail Special Delivery or Data Post will be used as Insurance and tracking facilities are automatically included. We reserve the right to decline your order if we believe there is an unacceptable risk of fraud because incomplete or incorrect information is received with your order.

Payment:

We accept PayPal as a quick and secure way to pay. Your watch will be posted the day after funds have cleared. You will receive an email with the postal tracking number. Delivery costs vary and will be displayed within the ebay listing. Please email first if you are out of the EU for posting instructions and costs.

Claims for loss / damage:

In the event that your watch is lost or stolen during posting we will contact Royal Mail or Cyprus Post on your behalf. A full refund will be paid by Royal Mail or Cyprus Post direct to you, once the case has been investigated and a conclusion reached that goods are in fact not likely to be delivered. Royal Mail and Cyprus Post policy is that claims cannot be lodged until 15 working days after posting for the UK, 20 days for Europe and 25 days for the rest of the world.

Refunds:

A 7 day returns policy is offered according to the Consumer Protection Regulations 2000. If you find a fault with your watch within 7 days please contact us by email, we will either repair the watch or refund minus the postage costs. All returns must be authorised by us first. The watch should be sent back by Special Delivery or insured air mail. The watch should be in its original condition and packaging. Once the watch has been received we will either repair the watch or refund the cost according to your instructions minus the packaging and posting.

Guarantee:

All watches are checked for operation and reasonable timekeeping before being offered for sale. All watches are serviced and cleaned. The condition of individual watches will be shown in the photographs and description; this will also be reflected in the price.

Some of the MuDu watches are now nearly 60 years old and are sold without warranty. If the watch states it is waterproof this may not be the case and NO guarantee is given.